Call center Manager Healthcare
Posted on :
03-08-2024
Employer Active
1 Vacancy
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Job Description
Responsibilities
manage the daily running of the call centre, including sourcing equipment, carrying out effective resource planning and applying call centre strategies and operations
undertake needs assessments, performance reviews and cost/benefit analyses
set/meet performance targets for speed, efficiency, sales and quality
ensure all relevant communications and data are updated and recorded
advise clients on products and services available
Employment Type
Full-time
Company Industry
Department / Functional Area
Key Skills
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