Always have a smiling, helpful and friendly attitude towards colleagues and guests alike and always provide a courteous and professional service.
Must carry a valid buggy-driving license on duty.
Drive inside Burj Al Arab guests in the buggies as per the route of buggy tour following the schedule given by the Team Leader.
Maintain a high level of knowledge about MJ, BAA and JBH facilities and services as well as Dubai and other Jumeirah properties to be equipped to answer guest enquiries and questions.
Record usage of buggies on the appropriate forms.
To assist in ensuring that all buggies are always kept well maintained and clean. Any technical fault should be reported to the Team Leader.
Follow all safety rules when driving the buggy and drive with utmost care, making sure that neither passengers nor passing guests come to any harm.
Put the Buggy on charge at the end of each shift to ensure they are in working order for the next day.
Check the battery water, brake, lights on daily basis before using a buggy.
Assist all visitors with directions within the resort.
To provide guests assistance with luggage, baby strollers etc when required.
To perform tasks given by the management to assist the department in jobs that might be beyond the parameter of your daily job responsibilities.
Always follows the Jumeirah grooming standards.
Communicate with visitors about the safety rules and regulations before the tour starts and responsible of collecting the lanyards from the visitors after the tour at Inside Burj Al Arab.
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