IT Support Engineer
Posted on :
03-11-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Minimum 2 Years of Hands-on experience on deskside support Good knowledge of Windows 10 , Outlook, Exchange, and Active Directory Good written and verbal communication skills Printers, IP Phone hands on experience
- Staying up-to-date with the latest industry trends and technologies in order to improve overall IT support capabilities. ITSM tool - Basic knowledge on usage of ITSM tool, ITIL Processes Basic understanding of IP protocols, Office 365
- Google Suite (Workspace) Administration experience.
- Responds and resolves all assigned calls within prescribed SLA.
- Manages own workload; diagnoses and fixes the issues of end user systems related to Hardware & Software issues.
- Complies with the service levels pertaining to end user support.
- Works with third parties to resolve various technical issues.
- Updates Call Management System, clearly specifies progress and resolution details.
- Accountable for Installation of Software’s, IT Asset Management, Printer Service, LAN Connectivity, etc.
Employment Type
Full Time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
