Guest Service Agent - Arabic Speaker Preferred
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Responsibilities:
- Memorizing the prices and features of each offer.
- Confirming customers' language preferences as you assist them.
- Addressing queries, complaints, and recommendations furnished by customers.
- Redirecting customers to the pertinent department, if needed.
- Deferring to management in instances of uncertainty.
- Processing exchanges and refunds in ways congruent with our policies.
- Providing customers with details of supplementary products or services that may suit their needs.
- Monitoring call and mail histories to ensure that all customers have been assisted.
- Searching for commonalities in customer feedback to inform recommendations regarding our offerings.
- Administering and receiving customer surveys on occasion.
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
