Engaging with customers to provide quotes and negotiate prices for transient, long stay and group requests.
Building and maintaining a portfolio of accounts, ensuring record-keeping in our systems to enhance personalized service.
Deepening your understanding of the market landscape, staying attuned to industry trends, and leveraging this knowledge to effectively position our offerings against competitors.
Strategically implementing sales tactics during negotiations, while seizing every opportunity to enhance the guest experience through upselling.
Prioritizing prompt and attentive handling of all requests, reflecting our commitment to exceptional service standards.
Cultivating customer loyalty by consistently exceeding expectations and embodying the ethos of the One&Only brand in every interaction.
Nurturing client relationships to foster account growth, while also arranging site visits and engaging in client entertainment activities.
Collaborating with corporate clients and MICE agencies through proactive sales calls.
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