Technical Support En....
Technical Support Engineer
Posted on :
15-06-2024
Employer Active
1 Vacancy
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Job Description
- Developing yourself in technical expertise and developing Hilti Store and Customer Service with basic technical competencies and processes.
- Driving cross functional collaboration with Marketing and Project Management Office to ensure high quality technical documents preparation.
- Preparation of Technical Submittals Technical letters, warranties, consultants’ comments, etc ; and continuous update of licenses and certificates in the standard submittals template
- Updating new datasheets, third party tests, test reports and other relevant information necessary for the submittal.
- Supporting Field based employees with Bill of Quantities and Anchor / Rebar designs.
- Continuous update of the shared engineering folder (Project approvals, specifications, letters log, new ETA’s and Datasheets, etc.)
- Renewal of Authorities Certification like ADCE, DEWA, ADCO approvals and vendors list whenever necessary.
- Providing telephone technical support for customers requiring immediate attention.
Employment Type
Full Time
Department / Functional Area
Key Skills
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