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You will be updated with latest job alerts via emailSkill Farm Members are invited to apply for the following role:
Responsibilities:
Identify Engine issues and concerns in automation process for corrective action.
Minimize risk: Timely action required on potential high-risk disbursals.
Nonstarter QA - Review early defaults (within 6 months) on new bookings, check for deferrals.
Ensure quick action & resolution of cases under review/hold to avoid customer complaints and delay.
Submit timely reports to management for review and further reporting to HOD.
Liaise with internal stakeholders namely Credit & Distribution unit for case discussions & sharing QA observations.
Works closely with Fraud, TML and Collections staff members to ensure smooth functioning of case reviews and sharing feedback.
Assist QA Manager with QA related activities and urgent reviews.
Raise timely operational risk incident as per approved guidelines.
Skills & Qualifications:
Minimum Qualification
Bachelor's degree in business administration or related discipline.
Minimum Experience
Minimum 2 years of relevant experience in the banking sector with at least 1 years in similar position.
Full Time