Lieu de travail
DUBAIU BORA TWRS(ARE)
Socit employeur
TOTALENERGIES MARKETING UAE L.L.C
Knowledge:
- Strong knowledge of the market and the customers industry techniques/methods.
- VAT and customs reequipments
- Letters of Credits and export documentations
- A thorough knowledge of the product range (added advantage)
- SAP
Skills:
- Excellent interpersonal communication
- Analysis Problem solving and Resolving conflict
- Proficiency in IT software (ERP Excel Word Power point and PDF writer)
- English language proficiency and French language will be an added advantage
Experience:
- Minimum 5 years (GCC experience) of which 3 years in a similar position.
Education:
- Bachelors degree in any specialization
- Liaise with Demand & planning for orders status. (confirmed and insertion orders)
- To ensure timely update of VAT records & documentation related to Affiliate
- Handle order data entry & invoicing and Prepare shipping documents within or outside Letters of Credit
- Plan organize & coordinate export shipments for the assigned destinations/territories for timely loading & shipments
- Coordinate with internal departments e.g. Logistics Accounts Purchase Technical and Marketing departments for customers requirements
- Liaise with Supply chain & Demand planning monthly
- Analyse / Evaluate/ Operate Letters of Credit received from customers
- Ensure all the affiliate orders are placed as per forecasts and affiliate contract with TEMME
- Liaise with banks shipping agents inspectors and other 3rd party agents
- Maintain & prepare pricelists quotations/offers correspondence records of customers in assigned destinations
- Communicate/ Respond to customer inquiries/messages received by telephone email daily
- Support the Credit department to ensure timely collection of payments from customers of assigned destinations
- Maintains customer data base and account information.
- Housekeeping of the old orders in the system. And updating the SAP SO dates (confirmation/ delivery dates) As per the Affiliates KPI and Export Procedure
- Update all the reports linked to the Affiliates Operations and Execute the Tasks within their Frame time.
ACCOUNTABILITIES
- Handle facetoface enquiries from customers.
- Ensure that the company satisfies its customers needs.
- Building a good relationship with customers thru effective communication.
- Ensure adherence to compliance processes and guidelines specific to the positions roles and responsibilities.
- Ensure shipments and requirements of customers are met & complied with to achieve sales volume targets.
- Strict adherence and compliance towards Group HSE Charter & MAESTRO requirement and affiliates HSEQ Policy Procedures & specific rules & regulations applicable to the area of activity at all times.
- Demonstrates exemplary conduct rigor vigilance and professionalism regarding HSE in all their activities
- Take active role (whenever required) in wider crossorganizational activities/projects.
- Ensure full adherence to the companys compliance program its policies and procedures including economic sanctions and export control in all professional activities.
- Promptly notify the compliance officer/economic sanctions referent of any instances of noncompliance or violations of economic sanctions or export control that comes to my attention.
Contexte et environnement
- High content of matrix processes between supply chain & the customers.
- Harmonious relationship with Colleagues from various department ie: Logistics Department Accounting Dept Credit Control Demand and planning & Logistics with regard to related job to be done Conducive working environment.
- Constraints : Numerous custom regulations (in continuous evolution) Political instability in the region
- Favourable Factors : Free zone benefits and port facilities Quality of the infrastructure and communication tools
Informations supplmentaires
A longstanding player in the energy sector an integrated multienergy company (oil and biofuels natural gas and green gases renewables and electricity) and a global industrial company TotalEnergies is also a responsible employer and a corporate citizen. Every day more than 100000 employees are focused on reinventing energy in over 130 countries.
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