Billing Assistant

Key Responsibilities:

• Generate and process invoices for clients accurately and in a timely manner
• Assist in maintaining accurate records and reconciling accounts
• Investigate and resolve any billing discrepancies or issues raised by clients
• Update and maintain client billing information in our database
• Collaborate with other departments to ensure proper billing and collection procedures are followed
• Communicate with clients and provide exceptional customer service to answer billing-related inquiries and resolve any concerns
• Monitor and follow up on outstanding balances and ensure timely payments
• Prepare and distribute monthly reports on billing activities
• Participate in team meetings and contribute ideas for process improvements and efficiencies
  

Requirements

• High school diploma or equivalent; Associate's or Bachelor's degree in Accounting or related field is a plus
• 1-2 years of experience in billing or accounting, preferably in a professional services or finance industry
• Strong knowledge of billing software and financial systems
• Excellent organizational skills with the ability to manage multiple tasks and meet strict deadlines
• Detail-oriented with a high level of accuracy in data entry and record keeping
• Excellent communication and interpersonal skills, with a professional and friendly demeanor
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office, particularly Excel
• Familiarity with billing laws and regulations is a plus
• Proven track record of providing outstanding customer service
• Strong problem-solving skills and ability to resolve conflicts effectively