Field Service Engineer I
Posted on :
11-09-2024
Employer Active
1 Vacancy
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Job Description
- On-site Support: Provide technical assistance, installation, commissioning, maintenance, and repair services for equipment or systems at customer locations.
- Troubleshooting: Diagnose and resolve technical issues promptly and efficiently to minimize equipment downtime and ensure optimal performance.
- Customer Interaction: Interact with customers to understand their requirements, address inquiries, and provide training on equipment operation and maintenance.
- Documentation: Maintain accurate records of service activities, including service reports, equipment status, and updates on customer interactions.
- Preventive Maintenance: Develop and execute preventive maintenance schedules to proactively identify and address potential equipment issues before they become critical.
- Collaboration: Collaborate with cross-functional teams, including engineering, sales, and customer support, to provide comprehensive customer service and support.
- Product Improvement: Provide feedback and insights to the engineering and product development teams for continuous improvement of products or services.
- Technical Expertise: Stay updated with the latest industry trends, product knowledge, and relevant technologies to enhance technical skills and provide effective support
- Safety and Compliance: Adhere to company safety policies and procedures, as well as regulatory guidelines, during all on-site service activities.
- Travel: Travel to customer sites as required, both domestically and internationally, to perform on-site service and support activities.
Employment Type
Full Time
Department / Functional Area
Key Skills
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