Advanced Software Engineer
Posted on :
15-05-2024
Employer Active
1 Vacancy
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Job Description
- Facilitate issue identification and analysis
- Track, investigate and resolve technical issues
- Responding promptly to customer inquiries
- Work within a team of dedicated global technical resources focused on delivering customer satisfaction excellence for the Connected Buildings
- Build relationships with both internal and external customers
- Ensure that each customer’s experience meets the high standard of HCE Technical Support professionals
- Collaborate with teams to manage and drive timely & satisfactory customer case resolution
- Test and verify products & new features
- Ensure offerings follow the RMP processes and gating criteria, support onboarding and coordination with the various Ops teams
- Able to set priorities and remain flexible in a changing environment
- Acts with a sense of urgency, a bias for action and speed
Employment Type
Full Time
Department / Functional Area
Key Skills
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