Work with subject matter experts to create and update technical documentation, including user manuals, installation guides, release notes, and online help.
Develop and maintain a comprehensive understanding of our products and services, and effectively communicate technical information to various audiences.
Use excellent presentation design skills to create visually appealing and effective presentations that communicate complex technical concepts.
Edit and proofread technical documentation to ensure accuracy, consistency, and adherence to established standards and style guides.
Create and maintain templates, style guides, and other documentation tools to ensure consistency and efficiency in documentation creation.
Collaborate with cross-functional teams to gather and incorporate feedback on technical documentation.
Stay current with industry trends and best practices in technical writing and documentation.
Work with product teams to turn draft content into well-organized, easy-to-read documentation.
Qualifications
Bachelor's degree preferably in computer science or a related technical field.
Minimum 3 years of demonstrated track record of experience in writing technical documentation, supported by examples to share.
Ability to communicate technical concepts and product capabilities to technical and non-technical audiences clearly.
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