General Responsibilities
- Autonomously perform validation of data quality for feed files sent from end-user applications to All Access.
- Gather and validate evidence, to demonstrate completeness and accuracy
- Identify quality issues, apply grounded judgement to discern whether it is a valid data quality issue, perform analysis to determine root cause, and outline any remediation steps
- Manage multiple concurrent quality assurance efforts of varying complexity, without missing timelines or sacrificing quality
- Work well with team leadership and teammates, and with application teams outside of IAM and across job levels, and drive conversations to ensure alignment in understanding and next steps
- Track work to ensure accurate reporting to IAM leadership
- Identify opportunities that may improve the process or materially change the way work is done and reduce manual effort, and drive opportunities in partnership with others
- Interface with Governance and Audit teams by presenting processes, evidence, and answering questions with the correct level of detail
Basic Qualifications
- High School Diploma, GED or Equivalent Certification
- At least 2 years of process management experience
- At least 2 years of quality assurance experience
- At least 2 years experience with file transfer processes
- At least 2 years experience with Access Management frameworks and tools
- At least 2 years experience with Agile frameworks
Preferred Qualifications
- Bachelor's degree or military experience
- 3+ years experience of Process Management
- 3+ years experience ofQuality Assurance and File Transfer Processes
- 1+ years experience with Jira, Confluence or GSuite
- BPM (Yellow Belt) or Lean certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.