Drive Total Revenue (short- & long-term Room, and sell to new, existing, and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
Maintain and develop the relationship with the in-house guests, and track all extensions required.
Make sure all long terms guests have contract in place as per the Internal policies of the Hotel.
Follow-up on invoices, payment and overall billing process as per the internal policies of the Hotel.
Keep track of Market pricing of hotel apartments and residential apartments
To utilize IHG sales tools in an appropriate manner to ease work processes and make the same more efficient and transparent - IBP, Delphi, I-RFP, IHG Merlin, IHG Sales Source, SSP and IHG Business Club.
Consistently communicate “within” to share market intelligence, provide feedback, and ensure customer awareness with the Hotels and to ensure planning and coordination of sales.
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