Bachelor or graduate degree in Business/Economics, Computer Science, or related discipline, or comparable certification and experience
Minimum of 8-12 years experience in relevant professional services or pre-sales functions
Excels at working directly with customers to gather, prioritize, plan and execute solutions to customer business requirements as it relates to technology
Proficiency in the value and delivery aspects of the technology domain of search, analytics, or related technologies
Demonstrable experience of owning complex negotiations across terms, contract structure and associated deliverables
Track record of contributing to the growth of a services business through actions such as developing best practices, improving sizing, advancing offerings, etc
Understanding of our technology space, including Elasticsearch, Linux, Software Development, NoSQL, and/or databases
Experience working as a billable consultant or project manager is valuable for empathy and understanding
Passion for open-source technology and business model
Skills:
Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes
Engage customers, especially C-Level to C-level -2, using a consultative selling approach that positions our company and yourself as a long-term trusted advisor relationship
Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in our Platform
Manage, create and negotiate services bid focused on outcomes aligned to milestones tied to the overall vision of the customers’ project
Develop and manage a Services territory plan and a personalized strategy for each customer, which aligns with their business goals
Forecast Services accurately and timely
Form a strong relationship with the License Sales organization and regional Alliances/Partner organizations that are instrumental to success and N&E growth
Be a role model for collaboration, leadership and overall business results
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