StorekeeperCashierTrolley BoyStore Supervisor

Store Keeper Responsibilities:

Keeping a record of sales and restocking the store accordingly.

Managing and training store staff.

Planning promotional campaigns for new products or specials.

Ensuring that the store is kept clean and organized.

Mediating any confrontations between staff and clients, and de-escalating the situation.

Cashier Responsibilities:

Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.

Operating scanners, scales, cash registers, and other electronics.

Balancing the cash register and generating reports for credit and debit sales.

Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

Processing refunds and exchanges, resolving complaints.

Bagging or wrapping purchases to ensure safe transport.

Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.

Maintaining a clean workspace.

Store Supervisor Responsibilities:

Overseeing salespeople, cashiers, shelf stockers, and other employees.

Managing finances and preparing an annual budget.

Keeping records of expenditure, sales figures, and employee performance.

Evaluating the supply and availability of stocks, and profit-margins.

Implementing measures to avoid stock damages, theft, and wastage.

Monitoring shelve stocks and product displays, and the general appearance of the store.

Investigating market trends and offering products that would appeal to customers.

Addressing customers' requests, comments, and complaints.

Motivating employees to achieve targets.