Black & Grey HR is looking for a dynamic Sales Administrator to join a distinguished Automotive Parts Manufacturer in Dubai UAE. The Sales Administrator will play a crucial role in supporting the sales department by handling administrative tasks managing customer inquiries processing orders and ensuring efficient communication between internal teams and external customers.
Responsibilities:
Order Processing: Receive review and process orders accurately and efficiently ensuring timely fulfillment and delivery of auto parts to customers.
Customer Support: Provide exceptional customer service by addressing inquiries resolving complaints and assisting customers with product information and order status updates.
Sales Coordination: Collaborate closely with the sales team to assist in generating quotes preparing sales presentations and coordinating salesrelated activities.
Inventory Management: Monitor inventory levels track product availability and coordinate with warehouse staff to ensure adequate stock levels to fulfill customer orders.
Documentation and Reporting: Maintain accurate records of sales transactions customer interactions and order status using our CRM system. Generate reports as needed to track sales performance and identify areas for improvement.
Communication: Facilitate effective communication between internal departments including sales purchasing and logistics to ensure seamless order processing and customer satisfaction.
Administrative Support: Assist with general administrative tasks such as filing data entry and maintaining salesrelated documentation.
Requirements
5 years of experience in a sales support or administrative role preferably within the automotive industry or a related field.
Strong attention to detail and excellent organizational skills with the ability to manage multiple tasks simultaneously.
Proficiency in Microsoft Excel
Excellent communication skills both written and verbal with a customerfocused attitude.
Ability to work effectively in a fastpaced environment and collaborate with crossfunctional teams.
Knowledge of auto parts and familiarity with automotive terminology is preferred but not required.
Benefits
Attractive Salary Benefits
5+ years of experience in a sales support or administrative role, preferably within the automotive industry or a related field. Strong attention to detail and excellent organizational skills, with the ability to manage multiple tasks simultaneously. Proficiency in Microsoft Excel Excellent communication skills, both written and verbal, with a customer-focused attitude. Ability to work effectively in a fast-paced environment and collaborate with cross-functional teams. Knowledge of auto parts and familiarity with automotive terminology is preferred but not required.