Live Chat Representa....
Live Chat Representative
Posted on :
02-03-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 2584794
Responsibilities:
- Engage with customers through live chat to provide assistance, answer inquiries, and resolve issues in a timely and professional manner
- Utilize strategic planning skills to effectively address customer needs and promote products or services when appropriate
- Demonstrate strong attention to detail in accurately recording customer information and maintaining chat logs
- Collaborate with other team members to ensure a seamless customer experience across all channels
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
- Proactively identify opportunities for improvement in the live chat process and suggest innovative solutions
Employment Type
Full Time
Department / Functional Area
Key Skills
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