Housekeeping Attendant

• Live and support Accor’s vision, ambition and purpose.
• Deliver highest quality service to exceed guest expectations.
• Comply and promote Accor Live Limitless (ALL) Loyalty programme to guests.
• Maintain safe and healthy work environment by following fire, health and safety standards at all times for self, colleagues and guests.
• Very attentive to personal hygiene and grooming.
• Develop yourself by attending all trainings required in your department and hotel.
  

Key Job Responsibilities

• Receive the daily assignment sheet from the Housekeeping office.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Ensure that rooms are regularly cleaned according to the hotel procedures.
• Follow the health and safety rules.
• Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
• Respond to guests’ complaints in a positive way and keep the guests satisfied
• Dust furnishings and walls and remove marks from them
• Carry out floor care duties in hallway and guest rooms, and vacuum carpets