Job Description:
- Handle daily tasks such as opening, closing, inventory, and maintaining cafe cleanliness.
- Lead and train cafe staff to provide excellent customer service, and conduct performance evaluations.
- Check customer feedback, address complaints promptly, and resolve issues to maintain customer satisfaction.
- Oversee cash handling and sales, create budgets, and develop ideas to attract more customers.
- Ensure compliance with safety and cleanliness regulations and maintain an appealing appearance for the cafe