Scoping and definition of continuous improvement / Business process transformation programs.
Conduct & facilitate business process mapping exercises and contribute to re-engineering projects across departments, functions, and group activities.
Develop and maintain business process documentation (including policies, process maps, quality and controls framework, KPIs, etc…), desk top procedures, training documents, etc. Monitor changes and provide timely updates to the business process library using adequate BPM systems (Visio / ARIS).
Evaluate existing processes (“as is”), analyze implemented changes, and recommend adjustments to workflows, systems, schedules, or other processes (“to be”) to drive adoption, address control gaps or identify efficciency opportunities.
Contribute to transformation projects as required, including project management and staff training.
Provide transparent and timely updates on activities and performance.
Manage direct reports with adequate supervision, guidance, performance feedback.
Maintains confidentiality of all information shared at all times
Comply with company and functional governance and control requirements
Qualifications And Experience
Business Process Management expert with regional experience
Project Management Professional (PMP), Six-Sigma Black Belt certification preferred.
Experience seeing projects through the full life cycle in line with scope, budget, timeline and reporting to senior management
Excellent analytical skills; proven ability to solve problems creatively
Expert with business process management software tools, methodologies, and best practices. Experience with Aris.
Minimum Bachelors in Finance / Business Management
8+ years relevant experience in function/region/industry
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