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Jobs by Experience

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1 - 2 years

Job Location

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Abu Dhabi - UAE

Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 2458760
The Role

The Scheduling Coordinator is responsible for end-to-end planning of broadcast events for new and existing clients in the most efficient and cost effective manner, working in a fast paced, highly compelling environment. The Scheduling Coordinator needs to be able to react quickly to ever changing requirements and work closely with commercial and operations departments to overcome challenges.

The role will undertake bookings and scheduling tasks working as part of the wider operational team, taking responsibility of events from quotation stage, through scheduling and planning to the final billing stage.

This role encompasses a 5 day working week. Times alternate weekly from 08:00 to 16:30 and 10:00 to 18:30. One weekend in 6 rostered as an on call duty scheduler. Nominal 37.5 hrs per week and public holiday working. Pre-approved overtime payable at time and a half (x1.5).


Responsiblites


In line with the NEP Core Values, the main responsibilities of the Scheduling Coordinator are set out below.


Responsibility

  • Be accountable for all scheduling and forward planning for NEP Connect.
  • Ownership for all parts of the scheduling and forward planning process.
  • Scheduling of internal and external resources, ensuring that the most efficient and effective methods of delivery are undertaken.
  • Booking of travel for field staff.
  • Booking of internal and external satellite capacity.
  • May be required to plan NEP Connect events, liaising with clients and taking ownership for all parts of the planning process.
  • Self-start attitude and willingness to deliver.
    Appropriate costings and billing information to be correctly understood and entered into the ScheduALL system.
  • Administration of ScheduALL system in line with business processes and needs.


Deliver Superior Service

  • Develop and build effective relationships with external customers. (BBC, ITV, ITN, Sky, ETP etc)
  • Build effective relations with internal departments, including Commercial, Operations and Engineering teams to better understand customer needs.
  • React to immediate customer requests for broadcast bookings, including satellite capacity.
  • Upsell where applicable to drive business growth and profitability for NEP Connect.
  • Be flexible and embrace ever-changing customer requirements in a fast moving environment.
  • To schedule all field staff and drivers and inform them in good time of any changes to schedules.


Teamwork

  • Develop a harmonious, effective working environment for colleagues.
  • Work closely with all Operations and Commercial teams offering assistance where appropriate.
  • Build close relationships with NEP Connect NOC and Broadcast and Communication Engineers.
  • Ability to cope with the pressures of ever-changing client requirements by passionately working to deliver events effectively.


Passion

  • Identify new ideas and processes.
  • Committed to continuous personal development.
  • Willingness to deliver best in class.


Integrity

  • Ensure that the best interests of NEP Connect are upheld at all times.
  • Provide high quality and timely delivery of duties.
  • Operate within the legal and regulatory framework.
  • Take actions for the good of the business rather than personal or departmental gain.


Requirements


Skills / Qualifications


Essential

  • Pro-active and self-motivated with a can-do attitude; ability to use initiative.
  • Flexible and adaptable to change.
  • Excellent written and oral communication skills (face-to-face, phone and email), with a confident, genial and personal manner this role requires constant and timely communication with office and remote-based teams.
  • Good computer literacy skills; confident working knowledge of Microsoft Office skills, Word, PowerPoint, Excel and Outlook.
  • Ability to cope under pressure within a fast-paced environment (News and Sport).
  • Ability to work with own team and wider teams to overcome challenges and frustrations.
  • Good knowledge of the WTD and EU & UK Driving regulations.

Desirable

  • Operation of ScheduALL scheduling system or minimum of 2 years experience of logistical planning.

The job description is not intended to be an exhaustive list of duties to be performed by the employee. The job description may be altered to reflect the business needs of the Company.


Personal Attributes

This position will have access to sensitive information and, as such, must be managed with great integrity. Professional and credible behaviours in this role are essential at all times.


Communication the ability to speak and write so as to be clearly understood by others, using appropriate vocabulary, grammar and style.


Teamwork a sense of team can make a significant difference in whether you meet or fail your objectives. Team meetings are required to share information, tips and successes. Just as important is creating and maintaining the bond across the team.


Initiative the willingness to move things forward by taking action without needing to be asked and without due escalation.


Resilience the ability to cope with difficulty, negotiate obstacles, to optimise performance in the face of adversity.


Organising Work the ability to marshal and manage resources (people, funding, materials and support) to achieve a task. Able to manage own time efficiently and to handle multiple activities in parallel to accomplish the goals. Be conscientious and take great pride in your work.


Inquisitive the ability to ask appropriate questions and understand the implications.


Analysis the ability to gather relevant information, notice relationships between different pieces of information, reason from cause to effect and generate effective solutions to practical problems.


Integrity the willingness to adhere to social, ethical, professional and organisational standards. Be respectful and listen to others.


Achievement Orientation the determination to set oneself and meet high standards, exceeding norms and expectations.


Visionary the ability to demonstrate personal commitment to Company goals in an energetic way so as to motivate others and create an environment where the core values are realised.



All applications are strictly confidential.





Benefits


Whats in it for you?

Wellness - we want you and your family to be happy and well and your best at all times, so youll have free access to our Employee Assistance Programme (EAP) with 24/7 access to an array of wellbeing initiatives and services to help with everyday life.

Family Care Leave - we offer enhanced paid leave options for those important times.

Private Medical Insurance (PMI) - your health is important, which is why all employees and their families can access significantly subsidised world class health care and treatment with medical history disregard coverage plans.


Skills / Qualifications Essential Pro-active and self-motivated with a can-do attitude; ability to use initiative. Flexible and adaptable to change. Excellent written and oral communication skills (face-to-face, phone and email), with a confident, genial and personal manner this role requires constant and timely communication with office and remote-based teams. Good computer literacy skills; confident working knowledge of Microsoft Office skills, Word, PowerPoint, Excel and Outlook. Ability to cope under pressure within a fast-paced environment (News and Sport). Ability to work with own team and wider teams to overcome challenges and frustrations. Good knowledge of the WTD and EU & UK Driving regulations. Desirable Operation of ScheduALL scheduling system or minimum of 2 years experience of logistical planning. The job description is not intended to be an exhaustive list of duties to be performed by the employee. The job description may be altered to reflect the business needs of the Company. Personal Attributes This position will have access to sensitive information and, as such, must be managed with great integrity. Professional and credible behaviours in this role are essential at all times. Communication the ability to speak and write so as to be clearly understood by others, using appropriate vocabulary, grammar and style. Teamwork a sense of team can make a significant difference in whether you meet or fail your objectives. Team meetings are required to share information, tips and successes. Just as important is creating and maintaining the bond across the team. Initiative the willingness to move things forward by taking action without needing to be asked and without due escalation. Resilience the ability to cope with difficulty, negotiate obstacles, to optimise performance in the face of adversity. Organising Work the ability to marshal and manage resources (people, funding, materials and support) to achieve a task. Able to manage own time efficiently and to handle multiple activities in parallel to accomplish the goals. Be conscientious and take great pride in your work. Inquisitive the ability to ask appropriate questions and understand the implications. Analysis the ability to gather relevant information, notice relationships between different pieces of information, reason from cause to effect and generate effective solutions to practical problems. Integrity the willingness to adhere to social, ethical, professional and organisational standards. Be respectful and listen to others. Achievement Orientation the determination to set oneself and meet high standards, exceeding norms and expectations. Visionary the ability to demonstrate personal commitment to Company goals in an energetic way so as to motivate others and create an environment where the core values are realised. All applications are strictly confidential.

Employment Type

Full Time

Company Industry

Accounting & Auditing

Department / Functional Area

Administration

Key Skills

About Company

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