Key Responsibilities
• Educate, coach and assist leaders and relevant staff on the balanced scorecard methodology, and facilitate the development and cascading of balanced scorecards at different hierarchical levels of the organization.
• Design strategic and operational performance indicators to measure the institution’s overall performance at different levels.
• Manage the performance reporting process to ensure accuracy, integrity and reliability of performance data.
• Measure and evaluate organizational performance, and recommend strategic adjustments while formulating supporting change management plans.