Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
Bachelor's Degree in Computer Science, Computer Engineering or similar field is desired
3-5+ years' desktop support experience
One of the following certifications required:oMicrosoft Certified Professional (MCP)oMicrosoft Certified Solutions Expert (MCSE)oCompTIA A+ CertificationoHDI - Desktop Support Technician Certification
Demonstrated ability in desktop systems design
Proven ability to offer high-level desktop support in an enterprise environment
Hands-on experience with Windows 10 OS, Mac OS, iOS and Android OS environments
Excellent knowledge of office automation products and computer peripherals, like printers, scanners, copiers, security access hardware, phones, etc.
Knowledge of network security practices and anti-virus programs
Ability to perform remote troubleshooting and provide clear instructions
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.