Manager Retail Operations - RFID EM
Posted on :
03-04-2024
Employer Active
5 Vacancies
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Job Description
- Collaborate with the EM Retail management team to ensure the effective implementation of EM priorities – with emphasis on RFID implementation.
- Cooperate cross-functionally with Store Operations. Hub Retail. Tech, Merchandising, SCM, IT, Finance and Back Office functions in Hub and Cluster.
- Prepare and handle SIT and UAT stages in terms of project management and hardware management.
- Manage and drive the pilot for RFID and then implement the developed key initiatives across the Market in consultation with business partners such as Retail Directors, District Managers etc.
- Organize and facilitate the required meetings to inform and motivate the organization for the assigned key initiative(s).
- Document the developed know-how related to the assigned key initiative(s) and make it easily available for the organization.
- Create learning content for involved teams and manage updates and improvements.
- Deliver training and related material to drive effective and efficient operations within the respective functions impacted by the solutions.
- Drive an appropriate Change Management Strategy by developing the Master Plan for change and initiating Change Management in the market organization.
- Check and review all existing policies and standards (internal and external) and provide necessary updates on a regular basis according to new systems and tools.
- Prepare new guidelines for respective markets/districts based on Market EM requests.
- Manage the processes that identifies and implements significant improvement opportunities to support the digitalization of Back of House and Back Office
- Develop standards of performance, tools and services based on process innovation and best-in-class practices for Digitalization in Back of House.
- Manage and coordinate the development and testing of new processes and procedures
- Increase the productivity of BoH operations such as Omni Channel services, delivery processes and monitoring agreed KPIs and providing timely feedback to impact positive results.
- Work closely with Process Improvement FoH and Digital teams to create a holistic store ecosystem benefiting from reciprocal interaction between FoH and BoH operations, tools and services.
- Work with ongoing requests and demands for improvements and lead the process of fixing current issues.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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