- Supervise and train housekeeping staff, including assigning tasks and monitoring performance.
- Ensure that all rooms and public areas are cleaned and maintained to the highest standards.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and compliance with company standards.
- Manage inventory of housekeeping supplies and equipment.
- Coordinate with other departments to ensure guest requests and special requirements are met.
- Handle guest inquiries and complaints in a professional and timely manner.
- Implement and enforce safety and security procedures for the housekeeping department.
- Maintain a positive working relationship with all staff members.
Your Experience And Skills Include
- Previous experience in a supervisory role within the housekeeping department.
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collectively as part of a team
- Service focused personality is essential; experience is an asset
- Strong knowledge of housekeeping procedures and best practices.
- Excellent leadership and communication skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Attention to detail and a strong commitment to cleanliness.
- Flexibility to work weekends and holidays as required.
- High school diploma or equivalent.