Develop and implement robust operational strategies and procedures tailored for the Middle East market
Enhance efficiency, productivity, and customer satisfaction across all restaurants
Monitor and analyse region-specific and international key performance indicators (KPIs) to identify areas for enhancement and execute targeted action plans
Ensure strict adherence to company policies, procedures, and standards
Meticulous compliance with food safety and hygiene regulations in the Middle East
Conduct regular meticulous inspections and audits to ensure unparalleled quality control and consistency
Team Leadership
Recruit, train, and effectively manage restaurant managers and staff members while considering the cultural dynamics of the Middle East region
Provide continuous coaching, constructive feedback, and comprehensive performance evaluations to foster a high-performing team culture
Cultivate a harmonious work environment that encourages collaboration, boosts morale, and focuses on the holistic development of employees
Address employee concerns promptly and professionally, leveraging cultural sensitivity
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