Guest Relation Agent Premium Hotel in Dubai
Posted on :
19-05-2023
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Job Description
Rixos Premium Dubai JBR, UAE is searching for team members to conduct brilliant operation.
Responsibilities:
- Welcome guests upon arrival and provide a seamless check-in experience
- Address guest inquiries, concerns, and requests in a timely and professional manner
- Maintain strong knowledge of hotel facilities, services, and local attractions to assist guests in planning their stay
- Collaborate with various departments to ensure guest satisfaction and resolve any issues
- Develop and maintain positive relationships with guests to encourage return visits and positive reviews
- Maintain accurate records of guest interactions and preferences
- Provide language assistance and translation services as needed
Requirements
- 21-32 y.o.
- Female candidates only
- Fluent in English and Russian / French / German languages (spoken and written)
- Previous experience in a guest relations or customer service role, preferably within the hospitality industry
- Excellent interpersonal and communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work under pressure and handle multiple tasks simultaneously
- Proficient in Microsoft Office applications
- Flexibility to work various shifts, including weekends and holidays
Benefits
- 2 Years Contract
- 3000 AED Salary + 250 AED Language Allowance + Service Charge. In Total starting from 885 $
- Tips
- Accommodation
- Visa
- Insurance
- Transportation
- Flight Tickets
- Duty Meal
- Uniform
- Trainings
Employment Type
Full Time
Key Skills
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