Managed Security Services Associate
Posted on :
01-03-2023
Employer Active
1 Vacancy
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Job Description
- Follow detailed operational processes and procedures to appropriately analyze, escalate, and assist in remediation of critical information security incidents.
- Conduct analysis of log files, including forensic analysis of system resource access.
- Review customer reports to ensure quality and accuracy
- Respond to inbound requests via phone and other electronic means for technical assistance with managed services
- Maintain within documented SLA to cases, such as support cases and threat cases
- Support in security incident management and vulnerability management processes
- Recommend enhancements to MSS security process, procedures, and policies
- Correlate and analyze events using the Microsoft Sentinel SIEM tool to detect IT security incidents.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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