Technical Advisor

Maximize individual sold hours to meet the revenue performance objectives through target setting
• Achieve individual utilization, efficiency and overall productivity set on monthly basis.
• Ensure adherence to warranty process, rules and regulations as stipulated by the Principal to qualify vehicles under Branch Self Approval (BSA) as per the criteria.
• Submit Electronic Warranty Approval Request Form (EWARF) submission on timely basis
• Analyse and communicate technical report result and support Technical Leader with coaching based on outcome of technical information
• Ensure that all the diagnostic tools and equipment are available, updated and maintained as per distributor tool list and guidelines.
• Ensure ongoing audit of tools and equipment to ensure optimal efficiency in the workplace