Provide Technical leadership on customer issue resolution while meeting critical business metrics on quality, timeliness & productivity, driving communication across & interlacing with regional product services
Drive/lead the ER case resolutions, analyze & deep dive escaping defects for root causes, suggest & partner with CTHs for – NCR / RCAs for CST process improvements & simplification needed for efficient and low CoPQ executions
Proactively engage with stake holders to provide issue resolution, collaborate with the other cross-functional engineering teams to ensure successful & smooth outages.
The candidate should be able to do Root cause Analysis for forced outages and Work closely with global project/ commissioning/ maintenance teams to understand & meet customer requirements on time.
The candidate should be able to work with suppliers, design teams & fieldcore in resolving technical issues. The successful individual in this position would have deep understanding of the Gas Turbine & Steam Turbine operability & control systems as well as the the sub-systems that interacts with the control system to deliver optimum value to the customer.
The position will also offer ample opportunities to directly interface with customers and commercial entities. Candidate should be able to Travel to Site for Startup Support and to resolve Technical Issues.
Provide startup & commissioning support, responsive issue resolutions resourcefully pooling the right support across engineering while the commissioning / outage in progress, with occasional travel to customer sites as needed
Demonstrate strong GE Behaviours and customer centric culture every day
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.