Digital Deployment Specialist

Responsibilities:

• Lead the integration and deployment of the full suite of Caterpillar systems and applications at EAME dealers
• Use significant technical, project management and business knowledge to establish and govern Digital deployment projects at EAME dealers, in collaboration with District Offices, Center of Excellence Consultants and CatDigital.
• Establish Digital deployments roadmap by dealer and support planning definition for each deployment (timeline, resources, skills…), in support of Caterpillar Services Growth Strategy
• Drive appropriate engagement within various levels of the dealership and Caterpillar internal partners to understand the full suite of dealer capabilities and integration points needed for Digital deployments.
• Act as both facilitator and liaison between EAME dealers and appropriate Caterpillar subject experts (CatDigital, Distribution Services and/or Industries groups)
• Provide technical consultation to dealers implementing Caterpillar systems and applications
• Act as a single point of contact for EAME dealers to resolve IT issues, confronts complex problems that require careful analysis and diagnosis and bring the necessary experts together to execute solutions.
• Build and manage training and communication internally and within the dealers on Caterpillar systems and applications