Creative & Content Manager

• Define and implement a holistic strategy in line with our business objectives and Brand vision, as an omni-channel luxury retailer exploring the nexus of content, commerce, and culture
• Work regularly with the User Experience and Marketing team / s to proactively leverage content as a channel by which to promote and amplify our strategic interests in line with our editorial point of view and approach
• Manage and develop a team of creatives
• Manage the Creative team to ensure brand image is protected and enhanced
• Collaborate with the Design and Product teams to build exceptional digital interfaces and content experiences that enhance the overall customer experience
• Hold ownership and accountability of the performance of our content platform to deliver on business KPIs
• Partner with the PR team to co-manage strategic partnerships, events & social media ensuring the growth of our online community in terms of reach and engagement, through the development of both an original content series and a curated editorial programming schedule
• Feed the content team with performance insights, actively promoting a growth culture in which the team is regularly looking for opportunities to optimise ideation, distribution, scheduling, and amplification of content within a rigorous, agile test and learn environment
• Manage and track Brand and content budget, ensuring funds are closely monitored, and spending is carefully planned
• Partner with the Retail Marketing team to support in-store programming, providing strategic alignment and advisory so the overall program is in line with the creative vision of our General Manager
• Manage the Brand and content department, ensuring the on-time delivery of work and overall quality of execution in line with brand standards