Ensures payments (checks, cash, and bank transfers) are daily posted correctly and daily banked, issue receipts for payments upload and send receipt to the client.
Monitors client accounts constantly to identify any problems or any potential bad debt.
Follows the collection cycle process daily in details as per company's policy.
Ensures post and courier are opened promptly.
Ensures all customers have valid trade licenses
Ensures Credit application Status Form is completed by client with all required supporting documents to hand to legal and Collections Manager for review and approval.
Generates various reports as requested by the management.
Acts as a point of reference and advice for STYRO team and Customers.
Provides customer service regarding collection issues, process customer refunds, process, and review account adjustments, and resolve client discrepancies and short payments.
Verifies all transactions comply with financial policies and procedures inline with the company procedures.
Coordinate with the Accounts department to maintain list of Accounts Receivable and Payable.
Performs other related tasks and duties as assigned by the management from time to time
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