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You will be updated with latest job alerts via emailResponsibilities:
• Assist guests and clients in an appropriate and timely manner
• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
• Ensure client experience is proficient including bookings, payments and consultation cards
• Adhere to cash handling procedures
• Interact and communicate effectively with clients, spa members, team members, guests, and management
• Up-sell with latest departmental incentives
• Report accidents, maintenance issues or other incidents
• Ensure compliance with all health and safety regulations
Full Time