Call Centre Supervisor العربية

Call Centre Supervisor

TGC Middle East

Posted on : 02-08-2022

Employer Active

1 Vacancy

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Jobs by Experience

2 - 2 years

Job Location

Dubai - UAE

Monthly Salary

Not Disclosed

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Posted on : 02-08-2022

Job Description

Responsibilities:

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.
Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
Answering agent questions regarding best practices or difficult calls.
Identifying operational issues and suggesting possible improvements.
Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.

Employment Type

Full Time

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About Company

TGC Middle East

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Call Centre Supervisor

TGC Middle East

Job Description

Responsibilities:

Employment Type

Company Industry

Department / Functional Area

Key Skills

About Company

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