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You will be updated with latest job alerts via emailResponsibilities:
• Works with customer requirements to propose technical solutions
• Acts as primary technical resource that collaborates with the client throughout the project and partners with the customer to develop requirements and propose technical solutions
• Performs customer system integration planning and implementation
• Ensures network equipment meets customer technical specifications
• Ensures software configurations meet customer technical requirements
• Establishes and monitors system performance, recognizing adverse trends and taking necessary preventative and corrective actions during the implementation
• Performs OTA (Over the Air) devices reconfiguration to enhance system functionality or to resolve device configuration issues
• Develops customized tools and scripts to assist in troubleshooting and resolving technical issues in a timely manner with high quality.
• Works closely with the Level 3 support team to resolve complex issues related to device communications and configuration
• Supports creation of standard best practice procedures for technical elements of the system that are effective and repeatable
• Supports and adheres to company’s core values
• Supports and adheres to company’s Code of Conduct and Ethics Policy
• Represents company in a positive, professional manner when working with both internal and external customers
• Performs other duties or responsibilities as assigned or required
Full Time