Architect complex learning engagements (incl. training plans) aligned to the customers’ business goals across the lifecycle of their AWS cloud adoption strategy
Analyze data from multiple sources to uncover training opportunities
Capable of delivering “business awareness” sessions or lead train the trainer courses where appropriate
Scope and deliver training skills assessments with recommended learning plans
Engage with Strategic and Large Enterprise Customers (at C level), AWS Sales, Solution Architects, and ProServe
Establish and maintain strategic partnerships with AWS cross-functional organizations.
Address each customer's unique training needs, establish customer value, and present learning proposals that align with their expected ROI
Maintain a positive, professional, total customer service attitude.
Demonstrate a subject matter expertise across education and learning, AWS solutions, industry knowledge, and competitive differentiators
Provide innovative ideas that positively impact all areas of the AWS business
Help shape the ongoing strategy and mission of the AWS training program
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