drjobs Assistant CRM Manager العربية

Assistant CRM Manager

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1 Vacancy
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Jobs by Experience drjobs

2 - 2 years

Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

• Responsible for building & managing the CRM team, driving customer acquisition, engagement, and loyalty across all sales channels
• Manage our CRM system and the data within, evolving and implementing customer journeys and personalization roadmaps
• Play an active role in the formation of ongoing CRM strategies; as well as the weekly/monthly/annual departmental calendars that enable continuous and consistent testing, learning, and optimization in order to maximize consumers’ lifetime value
• Structure CRM activities with a view of maximizing KPI improvement, ROI, and business impact
• Oversee and coordinate the implementation of new CRM campaign management tools inclusive of email service provider integration frontend integration, and CRM integration with the retail stores, internal IT department, third-party eCommerce providers, and email service providers
• Manage direct communications with consumers and plays a leading role in deciding on the CRM platforms, structures, and architecture in order to guarantee that consumer relations are carried out seamlessly across the business

Employment Type

Full Time

Department / Functional Area

ERP / CRM (IT Software)

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