- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups
- User support tickets
- Identify and gather requirements from users and stakeholders
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
- Monitor user adoption
- User training and creating training materials
Need a Sr Project Manager with Scrum Master exp and certification. Need to have experience in ERP - SAP / MS Dynamics Good in Agile practice Excellent Communication Prefer Immediate Joiner