Software Asset Management and ITSM Engineer
Posted on :
02-07-2022
Employer Active
1 Vacancy
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Job Description
- Daily review of ITSM and Asset management tool
- Inventory management and review
- Savings review for SAM tool
- Review of product integrations
- Report management and verification
- Support to end users of the tool
- Health check and software review updates
- ELP Reporting and Compliance Review
Requirements
- Knowledge of ITSM tools
- Knowledge of Asset Management
- Ability to communicate with clients through phone and email
- Ability to coordinate with teams internally and externally
- Previous support service experience
- Familiar with ISO/IEC 19770-1:2012
- good understanding of Software Licenses
- Experience with large enterprises networks and Its Environment
- ability to communicate with multiple departments within an organizations
- Fluent in English, Arabic is an advantage
Knowledge of ITSM tools Knowledge of Asset Management Ability to communicate with clients through phone and email Ability to coordinate with teams internally and externally Previous support service experience Familiar with ISO/IEC 19770-1:2012 good understanding of Software Licenses Experience with large enterprises networks and Its Environment ability to communicate with multiple departments within an organizations Fluent in English, Arabic is an advantage
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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