CARELine Runner

Responsibilities:
• Recieves requests through Synergy. Ensures the requests are completed and closed in Synergy.
• Makes a daily inventory of extra beds and baby cribs with their locations.
• Makes an inventory of minibar items on hand and informs F&B when necessary for orders to be placed.
• Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information
• Adheres to Hilton Corporate Code of Conduct, Employee Handbook and Hotel policies
• Demonstrates an understanding of competitors’ major strengths and weaknesses
• Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations
• Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable
• Ensures the proper room service delivery standarts are met. Prepares trollyes in advance for when an room service order comes in. Deliveres the order in a timely and professional manner.
• Demonstrate Awareness of Hilton policies and procedures and ensure all procedures are conducted safely and within Hilton guidelines
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
• Checks minibars and posts revenue upon consumption. Refills any of the missing items in the minibar.