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You will be updated with latest job alerts via emailResponsibilities:
• Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition
• Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them
• Establish and maintain effective employee relations
• Assist the Director of Rooms in employee related matters such as appraising and consulting
• Assist in the preparation of statistical, performance and forecast reports as necessary in order
• To facilitate annual budget and strategic plan preparation and provide management with marketing information
• Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget.
Full Time