Assistant Manager

Responsibilities:
• To be responsible for the supervision and coordination of all the services offered by the Housekeeping department and to ensure they are carried out as per the department standard
• To study and evaluate the operation of the Housekeeping Department, and suggest improvements to the Executive Housekeeper.
• To assign duties and responsibilities to subordinates and assist the housekeeping colleagues in their duties.
• To check the linen room, pantries, florist and stores to ensure smooth flow of Guest supplies, uniforms and linen.
• To interact with individuals outside the hotel, such as supplies, contractors, and competitors.
• To maintain records of all ‘rota’ cleaning work , window cleaning, carpet shampoo, drapery cleaning, mattress turning, bedspread cleaning, blanket cleaning and general suite cleaning.
• To follow up on all out of order suites
• To conduct inspection of corridors, service areas, pantries, staircases and public restrooms to ensure proper cleaning.
• To take note of in-house VIPs and arriving VIPs.
• To ensure that all suites are inspected thoroughly and complete
• To ensure that all equipment is well maintained and handled correctly
• To handle guest complains in accordance with hotel policy
• To check the logbook and follow up on outstanding matters
• To assist in taking various inventories
• To assist the Executive Housekeeper in the administration work concerning the department and ensure effective handovers are produced.