IT Service Desk Jobs in UAE

As an IT coordinator, you areresponsible for supporting a business by maintaining its technology. These professionals purchase equipment, manage domains, restore data, and troubleshoot workstations. In this position, you build and maintain databases, provide customer support, manage More...

Overall management of technical operations, including management of a diverse team of skilled IT professionals. Striving to reach several relevant business targets and reporting progress to other directors. Managing effective security measures to minimise risks to security.

Responsibilities: Follow-up O/S Audit Issues on specific prior audit business units as required and provide status data on Open/Closed issues to IA Manager/Deputy/CIA as required. Develop, execute and maintain relevant IT audit RCMs and work programs and conduct the IT audit in acco More...

Responsible for the installation, commissioning, maintenance and servicing of critical power supply equipment and associated electrical equipment. You will be responsible for leading critical power projects and therefore must have had experience in man management and leadership.

Provide outstanding services and ensure customer satisfaction. Address customer concerns and complaints promptly and professionally. Respond to customer needs and requests in a timely manner. Answer phone switchboards and transfer calls and take messages. Manage incoming and outgo More...

Responsibilities: Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their More...

Analyzing current IT systems, architectures, and processes. Identifying risks, opportunities, faults, and areas for development within the company's IT framework. Designing IT solutions and solving issues effectively. Executing well-thought-out solutions and plans to improve More...

Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating systems. Coordinati More...

Responsibilities: Overseeing the development and installation of new networking and computing infrastructures. Selecting the best possible solutions using knowledge of a wide range of available technologies. Monitoring systems in the existing network to ensure there are no produc More...

Interpret, build upon, and comply with company quality assurance standards Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions Document quality assurance activities with internal reporting and More...

Responsibilities: Supervise execution of security-related updates and customer service related post market surveillance activities Coordinate technical training for business partners and ensure required certification Track spare parts supply and ensure continuous transparency throu More...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ iss More...

Responsibilities: Check out of departing guest in accordance with the established standards Give a warm welcome and check in guests taking into account the established SOPs Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest i More...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assistance on More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Senior point of escalating for all day-to-day issues Support the wider HR Team in delivery of Group HR projects and programs Day to day management and query management system on behalf of all employees within the business. Ensuring the HR Service Desk fully suppo More...