IT Service Desk Jobs in UAE

Responsibilities: Meeting with the marketing and design teams to define advertising strategies and requirements. Conducting market research through techniques such as A/B testing to guide the marketing strategy. Developing and implementing digital advertising campaigns to increas More...

To act as a spokesperson for CS team in terms of liaising with support departments in order to optimize service levels as to fulfil customers expectation in terms of prompt order process, short lead time and delivery schedules. To monitor the effectiveness of current CS processes v More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Principal Account-abilities1) Receive and record HR General Administration & General Management related documents and distribute the same to the concerned for approval and processing to ensure the group 2) Liaise with different divisions/departments regarding documents related to More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

– Answer inbound calls, respond promptly and professionally to customers’ inquiries about products and services. – Manages and updates order details using ERP System in a timely manner. – Receiving orders, ensure accuracy in billing charges, payments and disp More...

-Bilingual-implementation of centralized service desk-Knowledge of SLA s, OLA s & KPI s-Knowledge of ServiceDesk operations moduleRequirements-Bilingual-implementation of centralized service desk-Knowledge of SLA s, OLA s & KPI s-Knowledge of ServiceDesk operations More...

VAM Systems is currently looking for IT Technical Support (IT TECHNICAL SUPPORT OPERATION & PROJECT DELIVERY ) for our UAE operations with the following terms and conditions: Skills 1.Talented and enthusiastic individual to join the Technical Support Team should have certified on I More...

VAM Systems is currently looking for IT Technical Support (IT TECHNICAL SUPPORT OPERATION & PROJECT DELIVERY ) for our UAE operations with the following terms and conditions: Skills 1.Talented and enthusiastic individual to join the Technical Support Team should have certified on I More...

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

Chief Specialist - Infrastructure Management- Leadership position with a prestigious Abu Dhabi entity- Extensive IT Infrastructure experience is required- Experience with IT Infrastructure program implementation is a mustRequirements- Extensive IT Infrastructure experience is required More...

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

URGENT HIRING:A leading Cigarette Manufacturer in UAE urgently requires an Experienced: IT TECHNICIAN that can join immediately. Preferred with experienced and inside UAE only.Requirements: Previous working experience as IT Technician for at least 5 years Degree in Computer Science, e More...

Responsibilities: Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times.

Responsibilities: Analyzing existing IT systems and providing improved solutions. Establishing the resources required for projects and presenting findings to upper management. Collaborating with technical staff to create strategic plans to deliver services. Analyzing clients&rsq More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.