IT Service Delivery Manager Jobs in UAE

Lead a multi-national team of lower-level managers or a local/multi-country team of IT Specialists, providing appropriate and efficient IT Solutions/IT Services to a defined geographic area/ Region, eventually manage hosted IT resources and support global IT projects in respect of H More...

Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring customer satisfaction through effective communication and solution delivery. Strategic Planning: Develop and implement strategic plans to achi More...

Lead the delivery of IT services in accordance with agreed-upon SLAs, to meet business requirements and ensure high levels of customer satisfaction. Develop and implement IT service management strategies, policies, and procedures in alignment with industry best practi More...

Support the GBS Sales strategy, ensuring alignment with the organization's goals. Deliver operational excellence, optimizing processes and reducing costs. Foster a culture of continuous improvement and innovation within the GBS team. Build strong relationships with BU stakeho More...

In this role, you will: Be a UAE National with a Khulasat Al Khaid Plan the shift and ensure constant collaboration with key stakeholders as required. Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to en More...

Bachelor's Degree or Diploma and 6 years of experience in aviation/ ground handling / customer service Advanced understanding of airlines customer service product (specific airport related requirements) and Industry regulations for the assigned work area Advanced Quality Orien More...

Roles and responsibilities As a delivery executive, you are responsible for delivering packages, documents, and various other items to their destinations. You typically work within a designated area. You play a crucial role in ensuring that packages and other items are delivered to t More...

Responsibilities: essing the service needs of clients and linking them to the appropriate resources and providers. Facilitating programs and services, job training, and transportation. Developing a resource directory of local social service agencies and providers for easy access. More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effi More...

Contributing with measurable performance goals settings that include personal improvement and competency efficiencies focus on: Service Delivery performance improvement, supporting critical operational gaps, and mainntaining personal feedback session with SD Manager to review operatio More...

Roles and responsibilities Provide fast, efficient, and effective IT and Communications support to the GAC Group of Companies within agreed SLAs. Be proactive and pre-emptive in identifying, addressing, and resolving issues. Work on various technical issues, from diagnosing netwo More...

About usWherever our customers are in the world we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.Our teams work together across the globe using constant innovation expertise and applied technology to More...

About usWherever our customers are in the world we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.Our teams work together across the globe using constant innovation expertise and applied technology to More...

Roles & Responsibilities Job Description • Lead the creation and execution of the section's strategic objectives, policies, initiatives, and operational plans to ensure they align with the organisation's overall goals. • Oversee the development of the section's annual budget, ensurin More...

Overview: The individual will be responsible for establishing and maintaining efficient service level processes that support the organizations strategic goals and objectives. The Service Level Management Specialist will also be responsible for defining and monitoring service level ag More...

YOUR TASK To deliver the configured machine to the user, connect to the network and ensure that the user is satisfied with the service provided. To provide the user with basic training to utilize the PC or operations equipment and avoid future problems. To respond with the appropriate More...

As a Service Delivery Coordinator, you will be responsible for: Interacting with customer representative for preparation, execution & completion of all upcoming and ongoing job activities. Using job center to comply with the intelligent Managing the Job Cycle(iMtJC) ensuring all job More...

Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to ensure high level of safety performance. Ensure sufficient staff and support facilities are available for shift in cooperation with central allocations based More...

10+ years of experience in the Banking/Fintech/IT sector with at-least 2 years of exposure to Mobile & Internet banking projects / programs. Should have considerable knowledge regarding Project management methodologies (traditional & agile), good acquaintance to Project man More...

Term: 6 months Job location: Abu Dhabi UAEProject scope: Delivery Manager JOB PURPOSE: The Delivery Manager is responsible for ensuring the team embraces Agile values and principles and follows the processes and practices the team has collectively agreed. They lead from a position of More...