Helpdesk Jobs in Fujairah
Helpdesk Jobs in Fujairah
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Responsibility: Be the front face for Siemens and develop strong relationships with clients, identify business opportunities, enhance market transparency and increase customer satisfaction. Raise awareness of Siemens Service by collaborating with Siemens partners across the world More...
Responsibilities: Welcome executive guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints Process accurately check-ins and check-out Ensure that all guest supplies and amenities are offered and replenished to the required standa More...
Responsibilities: Receive orders and serve customer requests completely in a timely manner Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc. Take food orders and assist the floor team with deliveries as required Understand More...
Responsibilities: Welcome and fulfill the check-in process for Guests and group arrivals Complete the check-out process for departing guests using the hotel systems Manage, effectively and efficiently, Guest requests, inquiries, and complaints Maintain current knowledge of hotel More...
Responsibilities: Candidate with Customer Service & logistics experience in FMCG companies + Finance background +Very good communication. Experience of using ERP software, preferably in JD Edwards. Logistics skills to handle shipments independently. FMCG background is mandato More...
Guest Relations Officer
Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...
Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...
Customer Success Manager
Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...
Customer Service Representative
Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...
Responsibilities: Understanding and carrying out all tasks given by the Senior Engineer. Collaborating with other engineers and workers to design, develop, test, and improve products and engineering processes. Ensuring all expenses stay within the allocated budget. Performing re More...
Facilitator-center Of Excellence
Responsibilities Prepare session packs to ensure all required forms, course material, handouts are ready for each scheduled training session. Facilitate training sessions which meet their course aim and objectives by maintaining classroom control and creating an effective learning e More...
Customer Care Representative
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th More...
Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...
Answering questions about a company's services Processing orders and transactions Resolving issues and troubleshooting technical problems Delivering information about a company's offerings Providing proactive customer outreach
- To maintain personal contact with guests and act as hotel ambassador to greet and communicating with guest at the lobby - To be totally familiar with room amenities, layout, rate structure, outlets (e.g. operating hours, menu, prices), facilities and services offered in the hotel - More...
Responsibilities: Develop quality objectives to drive continuous improvement and greater efficiency in the service offering of FSS to the businesses Identify opportunities for continuous improvement in both processes and systems through analysis of performance measurement data and n More...
Responsibilities: Designing and developing test automation scripts. Using test automation guidelines. Researching issues in software through testing. Collaborating with QA Analysts and Software Developers to develop solutions. Keeping updated with the latest industry developme More...
Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...
Internal Communication Specialist
Responsibilities: Develop and implement a communication strategy that includes media outreach and social media content creation. Research and write press releases, and content for the company website, infographics, blogs, and newsletters. Acquire and maintain a detailed knowledge More...
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