Helpdesk Jobs in Al Ain

Responsibilities: To resolve the issues reported by Helpdesk as per department KPI. Preparation of training manuals for users Analytical and commercial experience Security Inform the status of the module to all concerned as suggested by line manager. Ensure compliance to IT polic More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsible to meet all the company HSE and compliance targets and trainings Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Ensure Timeliness and Accuracy of all Back end Reports for All countries. Project manage back-end transition where required including testing key measures and uploading products mapping and SKU lists to Master data. Validate reports on an ongoing basis vs distribu More...

Responsibilities: Running company social media advertising campaigns. Formulating high-quality novel written and visual content for each social media campaign. Building a social media presence by maintaining a solid online presence. Monitoring the company's brand on social m More...

Responsibilities: Someone who can create genuine, engaging and personalized relationships to create memorable restaurant arrival experiences for every guest. A sociable and outgoing person with a pleasing personality who thrives in a dynamic and challenging environment. Someone who More...

Responsibilities: You will be responsible to provide an excellent and consistent level of service to your customers. Assists with receiving guests in the hotel’s restaurants, manages the inventory of the outlet, and assists the service staff whenever necessary.

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: The Night Manager is responsible to assist the Front Office Manager in managing the night operations of the Front Desk at the hotel. You will be responsible to assist with the efficient running of the department in line with Hyatt International’s Corporate St More...

Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote serv More...

Responsibilities: Deliver excellent service to ensure high levels of customer satisfaction. Motivate the sales team to meet sales objectives by training and mentoring staff. Create business strategies to attract new customers, expand store traffic, and enhance profitability. Hir More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Communication skills- a customer service officer's main skill lies in their ability communicate well with customers from different backgrounds. They can quickly change their approach to the interaction based on the customer's experiences and situations Customer service- the More...