Helpdesk Jobs in Al Ain

Responsibilities Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling . Cancel or upgrade accounts.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guaran More...

A new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a well-experiencedIT Helpdesk Support Analystinterested in working in a standalone role, working in a quite demanding work environment. You will primarily be responsible for providin More...

We are URGENTLY looking for an Arabic & English speaker for a Call Center position with the following qualifications: Can communicate in both English & Arabic languages. With customer service work experience Can join immediately!

Responsibilities: Maximise occupancy levels by reviewing and revising revenue strategies Work with the Sales and Events Teams to maximise corporate and group rates Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservation More...

Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Responsibilities: Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation i More...

Responsibilities: Installing, maintaining and repairing ventilation and air conditioning systems and equipment. Identifying maintenance risks on equipment. Diagnosing electrical and mechanical faults for HVAC systems. Cleaning, adjusting and repairing systems, and performing war More...

Responsibilities: Greet and escort arriving and departing guests to and from their accommodations Inspect guest rooms and acquaint guests with these rooms and their features Organize and store luggage, as needed, according to guidelines Respond to guest inquiries and requests in a More...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining More...

Responsibilities: Patrol all areas of the property and assist guests with room access Monitor security feeds and conduct daily physical hazard inspections Respond to accidents and assist guests/employees during emergency situations Defuse guest disturbances and escort from the pro More...

Responsibilities: Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Deter More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Assisting with opening and closing duties, such as restocking the bar with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc. Ensuring bar is well-stocked with ice, liquor, wine, and beer. Checking taps and appliances to More...

Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception ar More...

Prepare and maintain your department’s records Serve as a principal source of information for the team Answer and redirect all external and internal telephone calls Job Requirements: Ability to prioritize work in a dynamic environment Excellent interpersonal and communicat More...